tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 7736057611
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive a Verification Code (OTP). Enter the OTP to verify your identity, and you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and has a strong signal. Wait for the OTP to be sent after clicking "send," and if it doesn't arrive, contact the app's support through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
Uninstall the current app from your device. Download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and play without any issues.
Q1: What is the minimum withdrawal amount in the tpplay?
The app allows a minimum withdrawal of Rs. 100, which is higher than other similar apps. However, only earnings from gaming can be withdrawn, and bonus collected amounts are non-withdrawable. This means users can only access their actual gaming winnings through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through this app. This includes saving your Aadhar card, UPI ID, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, visit the settings and transaction history. If the request is pending, don't worry as the funds will likely be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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