tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8200418945
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, first check your internet connection for a strong signal. Wait for the signal to stabilize, then click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, start by using the same active phone number. If the number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the newly updated app without any issues. Once updated, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming, not including bonus amounts. Users cannot withdraw bonus money, only their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps will allow you to continue with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, but this timeframe may vary. Occasionally, payment delays can occur, requiring a wait of up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the gamer. It can be withdrawn after earning money from playing games with the bonus amount. This means the bonus funds are non-withdrawable initially, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it fails, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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