tpplay

tpplay App support

Contact
+91 2556278617

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This convenient method allows easy access to your account.

Q2: What should I do if I am not getting OTP?

First, check your internet connection to ensure a strong signal. If you still have issues receiving the OTP, click "send OTP" again. If the OTP doesn't arrive, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active registered number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will enable a smooth transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should resolve any compatibility issues and get you back to enjoying the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. You can only withdraw money earned from gaming, and bonus amounts are not withdrawable. This allows you to access your earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details have been completed and saved in the app. This includes linking your Aadhaar card, adding UPI, and saving your bank details. By doing so, you can complete the required verification process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically enable the process to be completed within a timeframe of 30 minutes to 3 hours. However, occasional delays in payments may require users to wait for up to 24 hours. This delay can disrupt the otherwise swift process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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