tpplay

tpplay App support

Contact
+91 3832730126

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will automatically log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the verification code to arrive; if it doesn't, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features and functionality. After reinstalling, you should be able to log in and play without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn, only the money earned from gaming. This means users can only withdraw profits made from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details in this app, which should include saving your Aadhar card, UPI, and bank details. This is a mandatory step to ensure a smooth and secure experience. Your cooperation in providing these details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process requests in as little as 30 minutes, but in some cases can take up to 3 hours. However, delays in payments can sometimes cause a wait time of up to 24 hours. This may be a drawback for users who require quicker transaction processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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