tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 1393481658
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, simply open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your internet connection, ensure a strong signal is available. If you don't receive the OTP, wait for the allotted time to pass before reaching out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access the account, try logging in with the same active number. If the number has changed, send your updated KYC details to the customer support system via email to assist with account transfer. This will help facilitate the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated, you should be able to log in and play without any problems. This will ensure you have the most recent features and improvements.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts in other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means users can cash out their winnings, but not any extra rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, potentially requiring a wait of up to 24 hours. This delay can be a drawback to the otherwise efficient app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the money earned while playing games using the bonus amount. The bonus itself cannot be withdrawn, only the winnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the funds still don't arrive, you can contact the care centre for assistance.
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