tpplay

tpplay App support

Contact
+91 0535985702

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile number, and you will be logged in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Click on the "send OTP" button and wait for the verification code to be sent. If the code doesn't arrive within the allotted time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the outdated app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app with ease.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts. This means users can access their earnings from gaming activities, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This delay can happen when payment processing is slowed down.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming and cannot be withdrawn by anyone other than the player. Any winnings from games played with the bonus amount can be withdrawn by the player.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.

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