tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6732502197
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure your internet connection is stable and strong. If you don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your existing active number. If your number has changed, please submit your updated KYC details to our customer support team via email to assist with transferring your account. This will help update your account information accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app seamlessly. After the update, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. Users can only access the money they've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours. However, delays in payment processing may occur, causing a wait of up to 24 hours. This can extend the overall time spent in the app beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn by the eligible user. This separation applies to the bonus funds and any associated winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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