tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 7498037081
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive a One-Time Password (OTP). Verify the OTP to securely access your account. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If the signal is weak, wait for it to stabilize after clicking "send OTP." If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your current active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help complete the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and access it without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only permitted for earned gaming money, not bonus amounts. This means you can access your hard-earned rewards but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within a timeframe of 30 minutes to 3 hours. However, occasional delays in payment processing may occur, resulting in a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from playing games with the bonus amount are eligible for withdrawal. This means you can withdraw winnings from games played with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If your funds are not added to your wallet account within 24 hours, you can contact their care centre for assistance.
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