tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9082682376
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This streamlined login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent and try again after a short time. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix the issue and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps, but it's only applicable to the money earned from gaming, not bonus amounts. This means you can't withdraw bonus cash, only the rewards you've earned through gaming activities. The minimum withdrawal amount allows for a higher cash-out threshold.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure all your Know Your Customer (KYC) details are uploaded and saved in this app, including your Aadhar card, UPI, and bank account information. This will help streamline the verification process and ensure a smooth experience. Once submitted, our system will securely store your details for future reference.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen when processing payments, extending the overall time taken.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings made using the bonus amount can be withdrawn by the user. This distinction applies to both the bonus funds and any resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money is not added to your wallet account within 24 hours, you can contact their care centre for assistance.
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