tpplay

tpplay App support

Contact
+91 7634847178

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To access the app, enter your registered mobile number and verify the OTP sent to you. This will securely log you in without the need for a password or email. You can now easily log in using this convenient method.

Q2: What should I do if I am not getting OTP?

To initiate the process, check that your internet connection is stable and strong. If you still encounter issues, try clicking on the "send OTP" button and wait for the code to arrive. If the code doesn't arrive within the time limit, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your account number has changed, submit your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app's new features and functionality.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming funds, excluding bonus amounts. This means users can only cash out the money they've won from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to three hours. However, some users may experience delays with payments, requiring a wait of up to 24 hours. This delay can occur occasionally, but overall, the app's efficiency is a benefit.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can, however, withdraw the funds you've earned while playing games using the bonus amount. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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