tpplay

tpplay App support

Contact
+91 6012262727

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and ensure a strong signal is available. If you don't receive the OTP after a reasonable waiting period, try clicking the "send OTP" button again. If you still encounter issues, you can seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and enjoy the updated features. Once installed, you can start playing the app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they have earned through gaming, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank details. This will ensure a smooth process. Your cooperation is much appreciated in this regard.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This variation in processing time is a notable aspect of using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. It can be withdrawn after earning money by playing games with the bonus amount. The bonus funds are restricted to gaming only and cannot be transferred or withdrawn initially.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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