tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 2309875425
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP verification. This will automatically log you in, replacing the need for a password or email login. You can now easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection to ensure a strong signal. If you receive the OTP, wait for the specified time to receive it. If you fail to receive the OTP, use the app's support system, specifically the live chat feature, for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, submit your updated KYC details through email to the customer support system for assistance with transferring your account. This will enable a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This means you can access your earned gaming funds, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant reduction from the initial 30 minutes. However, occasional payment delays can occur, requiring users to wait up to 24 hours for the process to be finalized.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone other than the account holder. Any winnings made while using the bonus amount can be withdrawn. The bonus earnings themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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