tpplay

tpplay App support

Contact
+91 3669082042

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Once entered, verify the OTP (one-time password) sent to your phone, and you'll be logged in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you're still unable to receive the OTP after clicking "send," you can try waiting again. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, submit your updated KYC details via email to the customer support system to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the newly updated app. This should allow you to play smoothly without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for money earned from gaming activities and not for bonus amounts collected. This means users can cash out their genuine gaming earnings but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit all your KYC (Know Your Customer) details in the app, which includes saving your Aadhaar card, UPI, and bank details. This is a crucial step to ensure a smooth experience. Please ensure that all necessary information is accurately and completely uploaded.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay should be considered when planning and timing transactions within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn when requested.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings to check your transaction history, where a failed withdrawal request may be pending. If the issue persists, the funds should be added to your wallet account within 24 hours. If the funds still haven't been added, you can contact their care centre for assistance.

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