tpplay

tpplay App support

Contact
+91 8303697999

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. This eliminates the need for a password or email login, allowing for easy and secure access.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. Then, click on send OTP and wait for the verification code to be sent. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your existing active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and ensure uninterrupted access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download the latest version from the app store. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app's features and content.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings made through gaming, not from bonus rewards. This means users can't withdraw their bonus money, only the money they've won from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app takes around 30 minutes to 3 hours due to its fast and stable services. However, payments may be delayed, requiring a wait of up to 24 hours in some cases. This delay can extend the overall processing time beyond the initial timeframe.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes and cannot withdraw them. The money earned from playing games with the bonus amount is withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and view your transaction history. If your withdrawal is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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