tpplay

tpplay App support

Contact
+91 2758940630

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app seamlessly. Once updated, you can start playing without any further problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw money earned from gaming, with bonuses not being redeemable. This means you can access your gaming earnings but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI, and bank information. This will ensure a smooth and secure process. All required details must be accurately filled and verified.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours in some cases. This delay in payment is a one-time issue that doesn't affect the overall speed of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used in gaming activities and cannot be withdrawn for personal use. You can withdraw the actual winnings earned by playing games with the bonus amount. The bonus amount itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact the care centre for assistance.

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