tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 2821981573
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your phone. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you still experience issues, wait for the OTP to be sent after clicking "send OTP" and give it the required amount of time. If you don't receive the OTP, try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your proper KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. After a fresh installation, you can access the updated features and gameplay.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus funds, only the winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you need to submit your KYC details in the app, which includes saving your Aadhar card, UPI, and bank account information. This ensures that all necessary details are stored securely within the app. Completing this step is a requirement for further use of the app's services.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay in payment processing can be a drawback of using the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming and cannot withdraw them. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus funds themselves remain locked and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to settings and review your transaction history. If you're experiencing issues with a failed withdrawal, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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