tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3137860369
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. Once connected, click "send OTP" and wait for the verification code to be sent. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your current active account number. If it's changed, please submit your updated KYC details to our customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can easily play the app as usual.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus rewards collected cannot be withdrawn, only the earnings from gaming can be withdrawn. This means you can only cash out the money you've actually won from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including saving your Aadhaar card and bank details, as well as linking your UPI account. This will ensure a smooth and secure experience. All necessary information must be accurately entered and verified.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially resulting in a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, visit the settings section to check your transaction history and see if your withdrawal request is failing. If the funds don't appear within 24 hours, you can contact their care centre for assistance. They will be able to help you with your issue.
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