tpplay

tpplay App support

Contact
+91 0974910001

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To access the app, enter your registered mobile number and verify the OTP (One-Time Password) sent to you. This will securely log you in, eliminating the need for a password or email verification. Easy login is now possible using just your registered mobile number and OTP.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection and wait for a strong signal. If you still can't receive the OTP, click "send OTP" again and allow the necessary time to pass. If you continue to experience issues, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and resume access to your account.

Q4: You are getting blackout and the app is not opening?

You will need to uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and access the updated features. After reinstalling, you should be able to play the app without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawals are only allowed for money earned through gaming, not for bonus amounts. This means users can only cash out their genuine gaming earnings, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes or as long as 3 hours. However, in some cases, payment delays may occur, resulting in a wait time of up to 24 hours. This delay is an exception to the app's generally efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games with the bonus funds. The bonus money itself is non-withdrawable, only the winnings from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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