tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 7860602470
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure your internet connection is stable and strong. After confirming your connection, click on the "send OTP" option and wait for the verification code to arrive. If you don't receive the OTP within the given time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active number associated with your account. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. After reinstalling, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not from bonus amounts collected. This means users can access their earnings from gaming activities, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC details through this app, which should include saving your Aadhar card, UPI, and bank details. This will ensure a seamless verification process. Once completed, you'll be able to proceed with the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
When using bonus funds, earnings from gaming can only be used within the platform and cannot be withdrawn. However, any winnings made from playing with the bonus amount can be withdrawn. This means you can use the bonus earnings to continue gaming but can only access actual winnings.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.
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