tpplay

tpplay App support

Contact
+91 2154553456

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try again after some time, or contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, submit your correct KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can log in and play the newly updated app. This should allow you to access the app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means that users can only access the money they've earned through actual gameplay, not as a bonus.

Q2: Is it necessary to do KYC for withdrawal?

To continue, please ensure that all required KYC details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and bank details. Having these details saved will facilitate a smoother experience in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, occasional payment delays can cause the process to take up to 24 hours. This delay is an exception to the usual speedy service.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for further assistance.

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