tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8296191106
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after waiting, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve any issues and get your account shifted smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app. This should provide a smooth and trouble-free gaming experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable, and only the money earned from gaming can be withdrawn. This means you can only cash out the winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in this app, including saving your Aadhar card, UPI information, and all relevant bank details. This ensures a seamless and secure experience. Saving these details will facilitate future transactions and other app-related activities.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This unpredictability may affect the overall efficiency of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn. Earnings from playing games with the bonus amount can be withdrawn, but not the bonus itself. This means the bonus funds are non-withdrawable, but winnings from games using the bonus are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and view your transaction history. If your withdrawal request is pending, don't worry as the funds will likely be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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