tpplay

tpplay App support

Contact
+91 7885851106

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to complete the login process. This method eliminates the need for a password or email login, making it a convenient option.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time and then reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, first try logging in with your current active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should ensure a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for money earned from gaming, not for bonus funds. This means you can't withdraw bonus money, only the cash you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and your bank details. Completing these steps is a necessary requirement for the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay can happen despite the app's generally efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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