tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 1740438234
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This secure method allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) documents to the customer support via email to facilitate the account transfer. This will enable the support team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and log in to access the updated features. This should allow you to play the app without further problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, and bonus money cannot be withdrawn. This means you can only withdraw money you've earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details through the app. This requires saving your Aadhar card, UPI account, and all relevant bank details in the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings section. If your withdrawal request still fails, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
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