tpplay

tpplay App support

Contact
+91 2388081913

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, simply open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your device. This secure process eliminates the need for a password or email login. You can now easily access the app using only your registered mobile number.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click 'send OTP' again and wait. If the issue persists, reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help complete the account shifting process smoothly.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can easily log in and continue playing. This should resolve any compatibility problems and allow a seamless gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher than many other apps. Withdrawals are only possible for the money earned through gaming, not the bonus amounts collected. This means users can't withdraw bonus money, only the actual earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, which can take anywhere from 30 minutes to 3 hours. However, occasional delays with payments may cause users to wait for up to 24 hours. This delay in payment processing can impact the overall time required to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be spent on gaming and not withdrawn. Any winnings earned while using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If the withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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