tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4394298098
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. After entering the number, verify the One-Time Password (OTP) sent to you, and you will be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and reinstall it. This should allow you to log in and start playing the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the earnings from gaming, and bonus rewards cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
For the app, it's essential to complete and submit your Know Your Customer (KYC) details, which should include saving your Aadhar card, UPI, and all bank details. This information is required to be stored within the app. By doing so, you'll ensure a smooth experience and full access to the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing waiting time from 30 minutes to 3 hours. However, occasional delays with payments can prolong the wait to up to 24 hours. This inconsistency can impact overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Withdrawals can be made using funds earned from playing games with the bonus amount. This means bonus earnings are non-withdrawable, but earnings from games played with bonus are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
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