tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 7022354834
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This secure method replaces the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still have issues receiving the OTP, wait a bit longer and then click to send it again. If you're still having trouble, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and ensure uninterrupted access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app with ease. This will ensure you have the most up-to-date features and functionality.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only available for earned gaming money, not bonus rewards. Users cannot withdraw bonus amounts collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure all your Know-Your-Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus money itself remains separate and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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