tpplay

tpplay App support

Contact
+91 2115560159

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. You will then receive a verification code (OTP) via SMS, which you must enter to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate this process, check your internet connection and wait for a strong signal. After establishing a stable connection, click on send OTP and wait for the designated time. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any issues with your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date functionality. This should allow you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users can only cash out the revenue generated from their gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but some transactions can take as little as 30 minutes. However, delays may occur with payments, requiring a wait time of up to 24 hours in these instances. Overall, the process is generally quick but may be subject to occasional delays.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus earnings themselves, however, remain exclusive to gaming use.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is still pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.

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