tpplay

tpplay App support

Contact
+91 2109364148

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This convenience eliminates the need for a password or email login, making it easier to access your account.

Q2: What should I do if I am not getting OTP?

To initiate the process, start by checking your internet connection for a strong signal. If the signal is weak, click "send OTP" and wait for the OTP to be sent. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If you've changed numbers, send your updated KYC details to customer support via email to shift your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and continue playing without any problems. This should get your app working smoothly again.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, with no option to withdraw bonus money. This means you can only withdraw funds earned from actual gaming, not bonuses or other rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes anywhere from 30 minutes to 3 hours due to its fast and stable services. However, occasional delays in payments may cause users to wait up to 24 hours for processing.

Q4: Why is the bonus balance not being withdrawn?

The funds earned from a bonus can only be used in gaming activities and cannot be withdrawn. Any winnings made while gaming with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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