tpplay

tpplay App support

Contact
+91 0311222971

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP that is sent to you, and this will securely log you in. No password or email is required, making it a convenient and hassle-free login process.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Wait for a signal, then click 'send OTP' and wait again. If you don't receive the OTP, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to our customer support system via email to facilitate a smooth account transfer. This will help resolve the issue quickly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the updated app. Once updated, you can start playing without any further issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. The withdrawn amount is limited to the money earned from gaming, excluding bonuses. This means that users cannot withdraw bonus funds, only the amount they've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details in this app. This will include saving your Aadhaar card and linking your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, typically taking 30 minutes to 3 hours. However, delays in payments can occur, requiring users to wait up to 24 hours for resolution. This delay in payment processing can extend the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. However, the bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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