tpplay

tpplay App support

Contact
+91 1128716092

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email login. This convenient method allows easy and swift login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. Click on send OTP and wait for the allotted time, then if you don't receive the code, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This update should provide a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than what's offered by other apps. Withdrawals are limited to earned gaming money, not bonus amounts. Users can only withdraw their winnings from gaming activities, not bonuses collected as rewards.

Q2: Is it necessary to do KYC for withdrawal?

You need to complete and submit your KYC (Know Your Customer) details in this app, which includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all bank details. This is a mandatory requirement for the app. Please ensure all necessary details are accurately saved to proceed.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 hours in some cases.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from a bonus in gaming activities and not withdraw it. The bonus funds are for gaming purposes only, and any winnings from games played with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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