tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9556093151
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal and wait for it to stabilize before proceeding. After verifying your connection, click on "send OTP" and wait for the specified time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve any issues and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus rewards. This means users can access their winnings from gaming activities but not bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and saved within the app. This includes linking your Aadhaar card, UPI account, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This discrepancy can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If not, your funds should be added to your wallet account within 24 hours. If you still encounter issues, contact their customer care centre for assistance.
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