tpplay

tpplay App support

Contact
+91 9431513714

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. This will prompt a verification process, where you'll receive an OTP that you'll need to enter to confirm. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection and a strong signal. After sending the OTP request, wait for the designated time to receive the code. If it doesn't arrive, you can reach out to the app's support through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, update your account by submitting your proper KYC details to the customer support team via email. This will assist in transferring your account to the new registered number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to easily log in and play. After the update, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only for the money you've earned from gaming, and you cannot withdraw bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completing these requirements is necessary for further access.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend the waiting time to up to 24 hours. This variance in processing time is a result of the app's complex services and payment systems.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If your request is failing there, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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