tpplay
tpplay
This app is available for your device
tpplay
This app is available for your device
Contact
+91 8233234553
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive a verification OTP. After entering the OTP, you will be logged in, eliminating the need for a password or email. This provides a convenient and straightforward login process.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after a reasonable time, you can try again by clicking 'send OTP' or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, update your KYC details via email and customer support will assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you can log in and enjoy the updated features. This should resolve any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, excluding bonus rewards. You cannot withdraw the bonus amount collected through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC details within the app, which should include saving your Aadhar card, UPI information, and bank details. This information is required for the application process to be successfully initiated. Filling in the necessary details will help us verify your identity and complete your registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally allow the process to be completed within a timeframe of 30 minutes to 3 hours. However, payment processing can sometimes be delayed, resulting in a wait of up to 24 hours. This delay may occur on occasion, affecting the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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