tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8017146464
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. The system will send an OTP to your mobile number, which you'll need to verify to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing the app without any problems. This should resolve any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This means users can redeem their in-game earnings, but not additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI information, and bank details. This is a mandatory step to ensure a smooth experience. Your cooperation is greatly appreciated as we process your KYC information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can vary depending on the specific circumstances.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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