tpplay

tpplay App support

Contact
+91 2979348044

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile number to complete the login process. This method allows for a password-free and email-free login experience.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can try contacting the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will allow us to update your account information accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and reinstall it. This should allow you to log in and play the newly updated app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, with bonus funds not being eligible for withdrawal. This means you can only withdraw money earned from gaming activities, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app, including saving your Aadhaar card, UPI information, and bank details. This will facilitate a smooth and secure verification process. Failure to complete these details may hinder your progress in the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay is an exception rather than the norm.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It is intended for gaming use only and cannot be taken out as cash. The funds earned by playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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