tpplay

tpplay App support

Contact
+91 1249437368

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This method replaces the need for a password or email login, making it easier to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the time to expire. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve any issues and ensure you can continue using your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you can log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can only cash out the money you've won or earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This variability may affect the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus money can be withdrawn. This means the bonus itself is non-withdrawable, but its associated winnings are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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