tpplay

tpplay App support

Contact
+91 4363132451

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send", you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with your existing active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve any issues and ensure a smooth account transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version from the store. This will ensure you have the most up-to-date version, allowing you to log in and play smoothly. Once the update is installed, you can access the app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount. This means users can only cash out their winnings, not the free rewards received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and saving your bank details. Completing these steps is a requirement for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occur, requiring a wait of up to 24 hours. This variation in processing time is a notable aspect of the app's functionality.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn. This means you can access the money you win, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If it still doesn't work, you can reach out to their care centre for assistance.

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