tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 0337924130
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone, which will automatically log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you receive the OTP, great; otherwise, click on "send OTP" again after a short wait. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again. This should allow you to access and play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are limited to earnings from gaming and do not include bonus funds. You cannot withdraw money collected as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, you must save your Aadhar card, UPI, and all bank details within this app. This is a requirement for all users. Your KYC (Know Your Customer) details must be fully completed and submitted through the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a quick process, taking around 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This may cause some variability in the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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