tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5213973913
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP after a reasonable time, try initiating the process again and click on send OTP to restart the verification process. If the issue persists, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try to use the same active account number. If your number has changed, please send your updated KYC details to our customer support via email to transfer your account. This will facilitate a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app to access its updated features. This should allow a smooth login and playing experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from the earnings collected from gaming, and not from bonus funds. This means users can access their hard-earned gaming rewards, but not any additional bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and banking details. Once submitted, your KYC details will be updated for future reference.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find information about your withdrawal request. If the problem persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
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