tpplay

tpplay App support

Contact
+91 5067422532

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number to securely access your account. This eliminates the need for a password or email login, making it a quick and convenient process.

Q2: What should I do if I am not getting OTP?

To complete the process, start by checking your internet connection and waiting for a strong signal. If an OTP doesn't arrive after clicking "send OTP," reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using the same active number. If your number has changed, submit your KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the app's new features.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming and not from bonuses collected. This means you can withdraw the money you've earned from playing games, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your KYC (Know Your Customer) details in the app, which should include saving your Aadhaar card, UPI (Unified Payments Interface) information, and all bank details. This will help facilitate the verification process. Having all this information up-to-date is crucial for a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, there may be occasional delays with payments, resulting in a wait of up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.

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