tpplay

tpplay App support

Contact
+91 5303510777

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely log in. This method replaces the need for a password or email login, providing a convenient and easy login experience.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection and a strong signal. If you don't receive the OTP after clicking "send," you can retry or reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try to use the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and play the updated app with ease. This will ensure you have the most recent features and bug fixes.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. However, you can only withdraw money earned from gaming, not the bonus amount. This means you can redeem your winnings, but not the bonus rewards you receive.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all KYC details within the app. This includes saving your Aadhar card, UPI details, and all necessary bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours for resolution. This delay is an exception to the otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If the request is failing, don't worry - your money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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