tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4311872923
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive and verify an OTP. This secure verification process allows you to access the app without needing a password or email. Once verified, you can easily log in with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send", allow the time to pass and then try live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to complete the account transfer. This will help resolve the account issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app, which should allow for a smooth login and gameplay experience. This should enable you to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only allowed from earnings made through gaming, not from bonus amounts. This means you can only withdraw money that you've earned from playing games, not any additional bonuses or rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app. This includes saving your Aadhar card, UPI information, and all bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete transactions within 30 minutes to 3 hours. However, in rare cases, payment delays may occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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