tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4767410772
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must verify. This process will log you in without needing a password or email. It provides a convenient and secure way to access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first ensure your internet connection is stable and strong. If you still face issues with receiving the OTP, try clicking the "send OTP" option again and wait for the allotted time. Alternatively, you can contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number associated with your account. If your phone number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to log in and play the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming activities, not for bonuses. The withdrawn amount must be the result of actual gaming performance, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app, including saving your Aadhar card, UPI, and bank details. This information is required for verification purposes. Saving your details will ensure a seamless experience moving forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay is an exception to the usually efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal once won by playing games with the bonus amount. This means the bonus earnings can be cashed out after meeting the gaming requirements.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
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