tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 1970891513
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. A One-Time Password (OTP) will be sent to verify your identity, which will then log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still encounter problems, try clicking "send OTP" again and wait for the designated time. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, update your KYC details and send them to our customer support via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app seamlessly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other similar apps. Withdrawn funds are limited to the money earned from gaming activities, and bonus amounts cannot be withdrawn. This restriction applies to all withdrawals from the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC details in this app, including saving your Aadhaar card, UPI information, and bank details. This will enable us to process your request efficiently. Your cooperation in providing accurate and up-to-date information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although some tasks may take as little as 30 minutes. However, payment processing can sometimes be delayed, resulting in wait times of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the user. This means the bonus itself remains non-withdrawable, but winnings from it can be taken.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history under settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their customer care centre for assistance.
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