tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5555350812
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure your login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive an OTP after clicking "send OTP", try using the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details via email to assist with transferring your account. This will facilitate a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned through gaming, not for bonus amounts. This means users can access their earnings from gaming activities but not the incentives or rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you've completed and submitted all your Know Your Customer (KYC) details through the app. This includes saving your Aadhar card and UPI information, as well as updating all your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed in 30 minutes to 3 hours, but the payment processing time can be longer. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This discrepancy in processing times can affect the overall experience of using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gameplay can only be used within the gaming platform and cannot be withdrawn by others. Any winnings from games played with the bonus amount can be withdrawn by the user.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.
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