tpplay

tpplay App support

Contact
+91 1541710849

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your mobile. This will securely log you in without the need for a password or email.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong and stable signal. If you don't receive the OTP after waiting, you can reach out to the app's support system through a live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has been changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and ensure a smooth transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can access the app and continue playing.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to earnings from gaming activities and do not include any bonus amounts. This means you can only withdraw the money you've earned through gaming, excluding any bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details in this app, including linking your Aadhaar card, UPI, and bank account information. This information is necessary for verification and account setup. Once submitted, your details will be securely saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occur, resulting in a wait time of up to 24 hours. This may cause a slight delay in the overall process, but does not significantly impact the overall timeline.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within our gaming platform and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If your request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.

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