tpplay

tpplay App support

Contact
+91 0837160609

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to successfully log in. This simplified process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. After verifying your connection, click on send OTP and wait for the code to arrive. If you don't receive the OTP within the allotted time, you can contact the app's support system using live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will enable you to access your account again.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download and install the latest version of the app, which should allow you to log in and play without any problems. This should update the app to its latest version, enabling you to access its features.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus collections. Users can only withdraw money earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, all your Know Your Customer (KYC) details must be accurately filled and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay can impact the overall timeframe for the service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus money itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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