tpplay

tpplay App support

Contact
+91 4358871356

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) that is sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you still don't receive an OTP after clicking "send," consider reaching out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date version. This will allow you to log in and continue playing smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, bonus money collected cannot be withdrawn. Withdrawals are only allowed for earnings obtained from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted your KYC details within the app, which includes saving your Aadhar card, UPI information, and bank details. This information is necessary for a successful and secure experience. Failure to complete these details may hinder your progress in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services expedite the process, taking anywhere from 30 minutes to 3 hours. However, payments may occasionally be delayed, resulting in a wait time of up to 24 hours. This delay can occur due to unforeseen issues, adding to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.

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