tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9821482380
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent, and if it doesn't arrive, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, send your correct KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
You will need to uninstall the app from your device, then download the latest version. Once updated, you can log in and start playing without any issues. This should resolve any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus funds cannot be withdrawn, and users can only withdraw earnings from gaming activities. Withdrawn funds are exclusive to the money earned through gaming and do not include bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through the app, including saving your Aadhaar card, UPI information, and bank details. This information is required for verification and account setup.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process that typically takes 30 minutes to 3 hours. However, payments may be delayed, requiring users to wait up to 24 hours before they are processed. This delay can be frustrating, but it is a relatively rare occurrence in the app's otherwise efficient system.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus money itself remains separate from winnings and is not available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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