tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 1202713134
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after the allocated time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals are only possible for money earned through gaming activities, and not for bonus amounts collected. This means users can cash out their winnings, but not any bonus rewards that are not earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing processes to be completed within 30 minutes to 3 hours. However, delays can occur, particularly with payments, which may result in a wait time of up to 24 hours. This delay can happen despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself cannot be cashed out, only the resulting earnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and view your transaction history. If the issue persists, your funds should be added to your wallet account within 24 hours. If you don't see the funds, you can contact their care centre for assistance.
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